FAQS (FREQUENTLY ASKED QUESTIONS)




What is a Website? And Why Do we Need to have a Website?

A Website is an Online Platform to Promote your Business, Services, Information. We Generally Need to Have a Website to Make an Online Presence to Reach Our Customers/Users.


I Already have a Domain, How Much do you Charge for Rest of the Web Design?

This is the Most Common Question asked by Our Clients/Customers. As a Part of a Package we will offer Domain, But as Per our Company Rules, it won’t Effect/Reduce the Package Price.


We Are a Small Startup Business, What is the Best Solution For our Requirement?

We Would like to Suggest a Minimum 8-10 Pages of Basic website with a custom design (unique and not copied anywhere). You will need official email IDs to communicate with your Customers/Officials. Official emails are nothing but if your company website name is www.xyzsolutions.com, then your official email ID would be Support@xyzsolutions.com. You need our technical support after the website has gone live, it could be related to minor editing, changes, technical help, further up-gradation etc., Ask us for more details we will explain you.


I Saw Website For Just Rs.99/-, But your Pricing is Surprising Me? Can you Please Explain Me why?

Just for Promotional Purpose, Some Companies will attract you like that, Once you Tie up with them then they will start Showing you the Real Picture. Real companies will not encourage such kind of Fake/Unrealistic Promises. As a Leading Web Design Company in Hyderabad, we at Sai Web Tech will give Professional Services, Support as Per our Company Standards And Values.


I Saw Somewhere, Some are Offering a website for Monthly Based Cheap Prices?

As Mentioned Above, they offer Extremely less Price Just to Attract Customers. They might give you Already Pre-Designed layouts and you Need to Create it with their tools, which is not a Professional way to Build a Customized Website.


How Much Does it Cost to work with you?

Each Design Project is Completely Different And we’re Happy to Provide A Quote when we learn more about the Project Requirements.
Think of Design as an Investment. Great Design combined with a great product or service will pay off year after year throughout the life of your business.
If you understand how Profitable Good design can be, let’s talk? If you are looking for a custom quotation then please make a call or draft a mail to us.


What is the Procedure for the Design Process?

First of all, We Arrange a Meeting to Discuss your Design Requirements, And from this, we will Draw up a plan of the site together with a Quote. There is No Obligation at all at this stage. If you decide you would like to Accept the Quote we will require a Deposit before we can get started on the Design.


How long will the Project take to complete?

Just like costing, Each Design Project is different. Some projects may take several weeks and some might take few months or more. The duration of the project is often determined by the project deliverables.


What if I change my Mind?

We always expect there to be a few changes to the overall design, and we will work with you to make sure that the final design is what you want. However, once the look of the site has been agreed and we are at a later stage in the design, any major reworking of the existing design will result in additional charges if substantial extra work is required. We will of course inform you of this at the time, before we do the work, and will only go ahead when we have your say-so.

You’re in a different country from Me. Will this affect things?

Not at all. We’ve worked with local, national and international clients and our working relationships have never been compromised by distance.

After the advance payment how you start work?

Once you pay the advance payment, then we will supply the 2 customized template designs(mostly, sometimes we will directly start the work based on your inputs and our understanding). Once a template is confirmed then we will start coding part. Major layout changes are not accepted once the template is finalized. Then we will give you a demo, in this process, you can suggest us content change requests, minor errors/bugs. Once everything is completed, then we will go for website live process.

How you do the website live process?

You need to pay the balance/final amount before website gone live. Then we will take 48-72 hours (approx.) time make your website live. Click here to read our Company’s Important Terms & Conditions.

What is your Refund policy?

Once you pay the advance, both parties agree that we will start to work on the website. If you request us to hold the work for some reasons, then we will put on hold the work but we won’t refund any payment. As per our company policy, we do not refund the payments. Click here to read our Company’s Important Terms & Conditions.

What kind of support you provide after sales?

We provide your professional technical assistance to solve your issues and we will charge as per both parties agreement. We at Sai Web Tech give high priority for customer satisfactions, quality service, technical assistance and company values.

How long you are in this web design and what are your strengths?

We have more than 10 years of experience in this field, our strengths are Web Design, Development and web consulting. We have highly skilled and experienced professionals to produce the best quality of work. The Quality of work and Technical support wise you can expect the best from our company.

Can I See My Website While It's In Progress?

Absolutely! In fact, we encourage it. We build your website on our development server and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.


How Many Changes Can I Make To My Site Without Additional Cost?

We give as much latitude as we possibly can. After you’ve identified the general format and color schemes of your preferred design, we’ll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.


Can you guarantee me a top ranking?

  • Our diligent work will certainly result in improvements but we don’t guarantee that your website will reach a particular position on any search engine. We do guarantee to work closely with you to develop a successful search engine optimization strategy for your business. Although we employ a proven method of website optimization, each site presents its own unique set of challenges and opportunities for long-term success. We do promise that we will not engage in SEO practices that violate search engine webmaster guidelines for honest and ethical standards. We do promise that you will receive the very best in customer service. A real person is available for you to talk to, and your phone calls and emails will be promptly returned.


How long will it take for my site to make it to the top of Google?

Comprehensive search engine optimization (SEO) work is a process that typically takes several months. The factors that influence the speed that your site advances in the rankings include the age of your site, the existing quality of the website and how it is optimized, your competition, and the skill of the firm who is optimizing your site. That said, you should see positive change in your rankings within the first month. We have helped clients with brand new websites rank on the first page of Google for competitive keywords within one to two months.


Can you install a security certificate on my website?

You may choose to use our shared security certificate, or we can install one specifically for your website (for an additional monthly fee). Our security certificate is an SSLv3 certificate issued by GeoTrust. Your customers are equally protected with our shared certificate versus installing your own; the only benefit to installing your own is that the URL in their browser will always show your domain name, rather than ours.


I already have someone else designing my website, can you use that design?

Yes, we’d be happy to work with your existing design. We may need to make some modifications to accommodate MightyMerchant features. We can go over any changes that may need to be made after we see the design you have. Here are a few sites we’ve put together where our customer had someone else designs the site:
www.crosbyandtaylor.com
www.thatstyleworks.com